PRIVACY POLICY
- Visit our
website
at www.collaboreo.com , or any website of ours that links to this Privacy Notice
- Engage
with us in other related ways, including any sales, marketing, or events
SUMMARY OF KEY POINTS
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.-
names
-
email addresses
-
phone numbers
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.- Log
and Usage Data. Log and usage data is service-related, diagnostic, usage, and
performance information our servers automatically collect when you access or use our
Services and which we record in log files. Depending on how you interact with us, this
log data may include your IP address, device information, browser type, and settings and
information about your activity in the Services (such as the date/time stamps associated with your
usage, pages and files viewed, searches, and other actions you take such as which
features you use), device event information (such as system activity, error reports
(sometimes called
“crash dumps” ), and hardware settings).
- Device Data. We collect device data such as
information about your computer, phone, tablet, or other device you use to access the
Services. Depending on the device used, this device data may include information such as
your IP address (or proxy server), device and application identification numbers,
location, browser type, hardware model, Internet service provider and/or mobile carrier,
operating system, and system configuration information.
- Location Data. We collect location data such as
information about your device’s location, which can be either precise or imprecise. How
much information we collect depends on the type and settings of the device you use to
access the Services. For example, we may use GPS and other technologies to collect
geolocation data that tells us your current location (based on your IP address). You can
opt out of allowing us to collect this information either by refusing access to the
information or by disabling your Location setting on your device. However, if you choose
to opt out, you may not be able to use certain aspects of the Services.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.- To deliver and facilitate delivery of
services to the user. We may process your information to provide
you with the requested service.
- To respond to user inquiries/offer
support to users. We may process your information to respond to
your inquiries and solve any potential issues you might have with the
requested service.
- To request
feedback. We may process your information
when necessary to request feedback and to contact you
about your use of our Services.
- To send you
marketing and promotional
communications. We may process the personal
information you send to us for our marketing purposes,
if this is in accordance with your marketing
preferences. You can opt out of our marketing emails at
any time. For more information, see
“ WHAT ARE YOUR PRIVACY RIGHTS? “ below.
- To
identify usage
trends. We may
process information about
how you use our Services to
better understand how they
are being used so we can
improve them.
- To
determine the
effectiveness of our
marketing and
promotional
campaigns.
We may process your
information to better
understand how to
provide marketing and
promotional campaigns
that are most relevant
to you.
-
To
save or protect
an individual’s
vital
interest.
We may process your
information when
necessary to save or
protect an
individual’s vital
interest, such as to
prevent
harm.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e.-
Consent. We
may process your
information if you
have given us
permission (i.e.
-
Performance
of a
Contract.
We may process your
personal information
when we believe it
is necessary to
- Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:
-
Send
users information
about special offers
and discounts on our
products and
services
-
Support
our marketing
activities
-
Understand
how our
users use
our products
and services
so we can
improve user
experience
-
Legal
Obligations.
We may
process your
information
where we
believe it
is necessary
for
compliance
with our
legal
obligations,
such as to
cooperate
with a law
enforcement
body or
regulatory
agency,
exercise or
defend our
legal
rights, or
disclose
your
information
as evidence
in
litigation
in which we
are
involved.
-
Vital
Interests.
We may
process your
information
where we
believe it
is necessary
to protect
your vital
interests or
the vital
interests of
a third
party, such
as
situations
involving
potential
threats to
the safety
of any
person.
- If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
-
For
investigations
and fraud
detection
and
prevention
-
For
business
transactions
provided
certain
conditions
are
met
-
If
it is
contained in
a witness
statement
and the
collection
is necessary
to assess,
process, or
settle an
insurance
claim
-
For
identifying
injured,
ill, or
deceased
persons and
communicating
with next of
kin
-
If
we have
reasonable
grounds to
believe an
individual
has been,
is, or may
be victim of
financial
abuse
-
If
it is
reasonable
to expect
collection
and use with
consent
would
compromise
the
availability
or the
accuracy of
the
information
and the
collection
is
reasonable
for purposes
related to
investigating
a breach of
an agreement
or a
contravention
of the laws
of Canada or
a province
-
If
disclosure
is required
to comply
with a
subpoena,
warrant,
court order,
or rules of
the court
relating to
the
production
of records
-
If
it was
produced by
an
individual
in the
course of
their
employment,
business, or
profession
and the
collection
is
consistent
with the
purposes for
which the
information
was produced
-
If
the
collection
is solely
for
journalistic,
artistic, or
literary
purposes
-
If
the
information
is publicly
available
and is
specified by
the
regulations
- Advertising, Direct Marketing, and Lead Generation
- Web and Mobile Analytics
-
to conduct surveys
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Google Analytics
We may share your information with Google Analytics to track and6. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?
In Short: We offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies.-
AI search
-
AI bots
-
AI predictive analytics
-
AI translation
-
Image analysis
-
Machine learning models
-
Text analysis
-
AI document generation
-
AI development
7. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to8. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of9. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to10. WHAT ARE YOUR PRIVACY RIGHTS?
In Short:11. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (12. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: If you are a resident ofCategories of Personal Information We Collect
The table below shows the categories of personal information we have collected in the past twelve (12) months. The table includes illustrative examples of each category and does not reflect the personal information we collect from you. For a comprehensive inventory of all personal information we process, please refer to the sectionCategory | Examples | Collected |
---|---|---|
A.
Identifiers
|
Contact
details,
such
as
real
name,
alias,
postal
address,
telephone
or
mobile
contact
number,
unique
personal
identifier,
online
identifier,
Internet
Protocol
address,
email
address,
and
account
name
|
|
B.
Personal
information
as
defined
in
the
California
Customer
Records
statute
|
Name,
contact
information,
education,
employment,
employment
history,
and
financial
information
|
|
|
Gender,
age,
date
of
birth,
race
and
ethnicity,
national
origin,
marital
status,
and
other
demographic
data
|
|
|
Transaction
information,
purchase
history,
financial
details,
and
payment
information
|
|
|
Fingerprints
and
voiceprints
|
|
|
Browsing
history,
search
history,
online
|
|
|
Device
location
|
|
|
Images
and
audio,
video
or
call
recordings
created
in
connection
with
our
business
activities
|
|
|
Business
contact
details
in
order
to
provide
you
our
Services
at
a
business
level
or
job
title,
work
history,
and
professional
qualifications
if
you
apply
for
a
job
with
us
|
|
|
Student
records
and
directory
information
|
|
|
Inferences
drawn
from
any
of
the
collected
personal
information
listed
above
to
create
a
profile
or
summary
about,
for
example,
an
individual’s
preferences
and
characteristics
|
|
|
|
|
-
Receiving
help
through
our
customer
support
channels;
-
Participation
in
customer
surveys
or
contests;
and
-
Facilitation
in
the
delivery
of
our
Services
and
to
respond
to
your
inquiries.
Sources of Personal Information
Learn more about the sources of personal information we collect inHow We Use and Share Personal Information
-
Google Analytics
Your
Rights
You
have
rights
under
certain
US
state
data
protection
laws.
However,
these
rights
are
not
absolute,
and
in
certain
cases,
we
may
decline
your
request
as
permitted
by
law.
These
rights
include:
How
to
Exercise
Your
Rights
To
exercise
these
rights,
you
can
contact
us
Request
Verification
Upon
receiving
your
request,
we
will
need
to
verify
your
identity
to
determine
you
are
the
same
person
about
whom
we
have
the
information
in
our
system.
We
will
only
use
personal
information
provided
in
your
request
to
verify
your
identity
or
authority
to
make
the
request.
However,
if
we
cannot
verify
your
identity
from
the
information
already
maintained
by
us,
we
may
request
that
you
provide
additional
information
for
the
purposes
of
verifying
your
identity
and
for
security
or
fraud-prevention
purposes.
Appeals
Under
certain
US
state
data
protection
laws,
if
we
decline
to
take
action
regarding
your
request,
you
may
appeal
our
decision
by
emailing
us
at
California
California
Civil
Code
Section
1798.83,
also
known
as
the
13.
DO
WE
MAKE
UPDATES
TO
THIS
NOTICE?
In
Short: Yes,
we
will
update
this
notice
as
necessary
to
stay
compliant
with
relevant
laws.
14.
HOW
CAN
YOU
CONTACT
US
ABOUT
THIS
NOTICE?
If
you
have
questions
or
comments
about
this
notice,
you
may
15.
HOW
CAN
YOU
REVIEW,
UPDATE,
OR
DELETE
THE
DATA
WE
COLLECT
FROM
YOU?